Find the NYC Therapist Who Fits, Without the Guesswork

Manhattan Mental Health Counseling (MMHC) is a New York telehealth psychotherapy practice founded in Manhattan in 2014. Natalie Buchwald, LMHC-D, is Founder and Founding Clinical Chair. Its 100+ clinicians serve individual clients age 15 and older and couples through 53-minute video sessions for clients physically located in New York State. MMHC is in-network with Aetna, Healthfirst, Cigna, UnitedHealthcare, EmblemHealth, Medicare and other major insurers. MMHC reviews benefits and a Therapy Coordinator recommends an available clinician within 24 hours. First sessions are often available within five days.

MMHC is a telehealth-only practice. Sessions are held by video, and clients must be physically located in New York State during each appointment. MMHC serves individual clients age 15 and older and also provides couples therapy.

MMHC serves individual clients age 15 and older, including older teens, and provides couples therapy across New York State.

Standard sessions are 53 minutes and held by video. MMHC does not offer in-person sessions.

A human Therapy Coordinator initiates and completes each match. The coordinator reviews your goals, therapist preferences, schedule, insurance and relevant clinician experience, then recommends an available MMHC clinician. The match is not generated by an automated matching tool.

MMHC accepts Aetna (commercial and Medicare Advantage), Healthfirst, MVP (commercial, Medicaid and Medicare), Fidelis, Cigna, UnitedHealthcare (including Oxford and Optum), EmblemHealth, Oscar, Molina, Affinity, TRICARE, Original Medicare and participating Medicare Advantage plans. Every MMHC therapist is in-network with Aetna and with Healthfirst, and MMHC’s clinicians are Medicare-enrolled; participation with other carriers varies by clinician. Coverage varies by plan product and service, so the insurance page is the current source of truth.

In MMHC’s Q2 2026 billing analysis, more than three in four clients paid $0 out of pocket, and 97% paid $30 or less per session; historical results do not guarantee any client’s cost. Before care begins, MMHC reviews benefits reported by your insurer and shares an estimate of your copay, deductible or coinsurance, and the insurer’s processed claim determines final responsibility. For self-pay individual or couples therapy, the first session is $200 and ongoing sessions are $175. MMHC provides superbills for possible out-of-network reimbursement, which depends on your plan.

MMHC reviews benefits and a Therapy Coordinator recommends an available clinician within 24 hours. Explaining the benefit estimate by phone takes about 5 minutes, and first sessions are often available within five days after the form is submitted. Exact first-session timing depends on clinical fit, plan participation, schedule and clinician availability.

The team includes New York-licensed clinicians and limited-permit mental health counselors practicing under licensed supervision.

Therapy is confidential, and MMHC protects health information as required by HIPAA and New York law. The law sets limits on what stays private. A clinician may need to act or disclose in specific situations: a serious risk of harm to you or someone else, suspected abuse or neglect of a child or vulnerable person, or a court order for records. Your clinician explains confidentiality and its limits at the start of care.

Tell your therapist if therapy does not seem to be helping. You can revisit goals, the treatment plan or the approach. If therapist fit is the concern, a Therapy Coordinator can help identify another available MMHC clinician; rematching support within MMHC costs nothing extra. A new clinician may need to review or update parts of the assessment.

No. MMHC is one New York psychotherapy practice. A Therapy Coordinator personally handles matching, the support team remains available for benefits and scheduling, and therapy is provided in scheduled video appointments by the clinician responsible for your care.

MMHC’s testimonials page links to independently posted reviews on its Google Business Profile. Reviews describe individual experiences with the practice. They are not aggregate clinical outcome data and do not guarantee another client’s experience.

MMHC is rated 4.75 out of 5 on Zocdoc from 602 verified patient reviews and 4.0 out of 5 on Google from 41 reviews (October 2026). In MMHC's 2026 client experience surveys, 92% of 289 surveyed clients would recommend MMHC.

MMHC sends the PHQ-9 and GAD-7 to all clients every four weeks and conducts milestone check-ins at weeks 8, 16 and 52 and after therapy ends. Outcome data informs clinical supervision and case review. These signals are considered alongside the client’s goals, functioning, context, experience and clinician judgment; they do not diagnose by themselves, capture every treatment goal or guarantee an outcome.

MMHC supports clinical quality through credentialing oversight, licensed supervision for limited-permit counselors, year-round clinician development and progress data that informs clinical supervision and case review. A dedicated credentialing team led by Nashaun Lee oversees clinician credentialing. MMHC offers at least three practice-sponsored clinical training choices each quarter and a recurring Clinician Consultation Group. Training availability or attendance does not by itself establish specialty competence; each clinician must work within their training and scope.

No. MMHC provides psychotherapy and does not offer psychiatry or medication management.