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Yes, completely. It's not a therapy session — it's a short conversation to understand what you're looking for and make sure we're the right fit. No charge, no obligation.

Most clients are matched and scheduled within a few days of their screening call. We have 80+ therapists across a wide range of specialties, so we can usually find the right fit quickly.

Just let us know. We'll rematch you with a different therapist at no extra cost. The right fit matters — we won't ask you to settle.

Most of our insured clients pay between zero and forty per session, depending on their plan. We accept most major New York insurance carriers. If you're unsure about your coverage, we'll help you figure it out on your free call.

Yes. All sessions are conducted via secure, HIPAA-compliant video. You can attend from anywhere in New York State — your apartment, your office, wherever you're comfortable.

For emergencies, call 911 or head to your nearest emergency department. We value your privacy; please refrain from including confidential or sensitive information in this form.